![]() ![]() MALWAREBYTES - STATE IN BIG, CLEAR, GREEN LETTERS, "THIS WILL NOT AFFECT YOUR LICENSING OR FUNCTIONALITY IN ANY WAY" FOR EXISTING PREMIUM USERS! If it won't, of course, but big RED if it does. Turns out that while it would keep working, this would remove your existing PREMIUM install and so things like regular scans would stop! I got ta notification of a 'free upgrade' and immediately, I was suspicious, as I already have PREMIUM, but I was grandfathered into it (and another licence on another laptop) and so I stopped and started researching. They need to be careful, or we will start leaving in droves. I too am extremely concerned about this 'new direction' with Malwarebytes. Please attach the file in your next reply.Endpoint Detection & Response for Servers Upon completion, click a file named mbst-grab-results.zip will be saved to your Desktop. You will be presented with a page stating, " Get Started!"Ī progress bar will appear and the program will proceed with getting logs from your computer Place a checkmark next to Accept License Agreement and click Next You may be prompted by User Account Control (UAC) to allow changes to be made to your computer. ![]() Once the file is downloaded, open your Downloads folder/location of the downloaded fileĭouble-click mb-support-X.X.X.XXXX.exe to run the program NOTE: The tools and the information obtained is safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system. If you haven’t already done so, please run the Malwarebytes Support Tool and then attach the logs in your next reply: Endpoint Detection & Response for Servers
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